Plan facts
- Data
- 500 MBto use in total
- Validity
- 7 daysfrom activation
- Network
- 5Gfalls back to 4G / 3G
- Operators
- Maxis, CelcomDigi
- Activation
- When it first connects at your destination
- Install by
- Within 180 days of purchase
- Top-up
- Up to 9 times
- Coverage
- Single country
- Internet breakout
- Singapore
Networks
- Maxis5G
- CelcomDigi5G
Good to know
Before you buy this plan
When does my plan start?
Your 7 days start when the eSIM first connects to a network at your destination, not when you buy or install it. Installing early is fine.
What happens when the data runs out?
You can top up from your account without installing a new eSIM.
When do I need to install the eSIM?
Any time within 180 days of purchase. Install it on Wi-Fi before you fly, then switch it on when you land. If it is not installed in time, it expires unused and cannot be refunded.
Can I use it as a hotspot?
Yes. Tethering is allowed on this plan.
Do I keep my phone number?
Yes. This is data only. Your normal SIM stays active for calls and texts; turn off its data roaming to avoid charges.
What does "Internet breakout" mean?
It is where your data meets the internet. The eSIM works on local networks in Malaysia, but your traffic goes out through Singapore, so websites and apps see an address in Singapore. Most things work as normal; a few services, such as banking or streaming apps, may show content for that country or ask you to verify. Coverage is not affected.
When can I get a refund?
- Before the eSIM is installed on any device: full refund. Reply to your order email.
- If we cannot issue your eSIM: refunded automatically, nothing to do.
- If the plan never worked and the operator confirms a fault.
- After the eSIM is installed: installing activates the line.
- Phones that do not support eSIM or are carrier-locked.
- Data used faster than expected, or slower speed after a daily allowance.
- Not installed within 180 days of purchase, or expired before use.
- Top-ups already applied to an eSIM.
Refunds go back to your card, usually within 5 to 10 working days.
Full refund policy